PRODUCT WARRANTY

Large Domestic Appliances: Laundry, Refrigeration, Dishwashers, Cooking Appliances etc. The manufacturers’ warranty period is one year, unless otherwise stated.

The customer should refer to the manufacturer using the contact number stated who will undertake all genuine in-warranty repairs. The manufacturer or the manufacturers’ nominated service agent will carry out these repairs free of charge.

Warranty does not include damage, misuse or abuse of a product. It is recommended that you always work through the manufacturers’ trouble shooting guides before requesting a service call out as if the fault is not identified as a manufacturing fault, there may be a charge made.

Please Note! Calling out manufacturers’ service engineers to an appliance that has been damaged, misused or abused is not a free service, call-out and repair charges will apply.

COMMERCIAL USE OR COMMERCIAL PREMISES:

Occasionally, staff at the manufacturers call centres may advise that in-warranty repairs are invalid for domestic products in commercial use, i.e. schools, offices, hospitals etc. However, domestic appliances used in a domestic way on commercial premises are covered; therefore please ask to speak to a supervisor to resolve any issue immediately. If you are still unable to resolve the issue, please obtain the name of the person refusing warranty service, contact your local Go Magpie centre with the details and they will intercede on your behalf. Please Note! If you choose to use a domestic appliance for a purpose where a commercial machine is clearly required, then the domestic warranty will be invalidated.

Extended Warranties Extended Warranties offering an Additional 2, 3 or 4 years are available on the following range of products:

Built in Electric Cooker, Freestanding Electric Cooker, Freestanding Gas Cooker, Built In Gas Cooker ,Tumble Dryer, Built In Electric Hob, Fridge Freezer, Range Cooker, Built In Gas Hob, Washer Dryer, Dishwasher, Freezer, Larder Fridge, Microwave, Washing Machine.